Scalability

Manage a high volume of customer conversations efficiently. Unlike the Business Account with limitations on message volume, the API is suited for large-scale communication.

Automation

Automate repetitive tasks and personalize communication with features like chatbots and message templates. This frees up your team to focus on more complex customer interactions.

Integration

Integrate WhatsApp chat functionality with your CRM, helpdesk, or other business applications for a seamless workflow. This avoids the need to switch between platforms.

Advanced Features

Utilize features like sending appointment reminders, order confirmations, and product catalogs with rich media. This enhances the customer experience and streamlines processes.

Two-way Communication

Facilitate two-way conversations with customers through WhatsApp. This allows for real-time customer support and sales interactions.

Chat Agents

Distribution of live chat to multiple persons through a queue management system. Even AI-enabled chatbots work like live agents to save huge costs on manpower.