Customer Survey videos are created to collect opinions or feedback from customers about a product, service, or business. Interactive Videos provide a medium to explain the survey objectives in the form of a story and enable viewers to participate, answer and complete the surveys in the Video. The Interactive Videos may include graphics, animations, or other visuals to help convey the survey questions. The Interactive Video surveys can also enable conditional questions based on viewers response. This facilitates the viewers not to waste time on questions which are not relevant to him.
The Interactive Video can also be used to do an online assessment of a viewer after the course completion and the answers can be provided real-time to the user as well as the examinee.
These videos can be an effective tool for gathering information and insights from the viewers, sharing them on a real-time basis with businesses and can help businesses make improvements and meet the needs of their customers in an efficient way.